Customers
Keywords:
Customer satisfaction, Full-fledge Islamic bank, Islamic bank window, Northeast Nigeria, Nigeria.Abstract
Recently, Nigeria introduced Islamic banking system in its banking system and between 2011 and 2013, the Central bank of Nigeria, (CBN) licensed one full-fledge retail Islamic bank (the Jaiz bank plc) and two Islamic bank windows of parent-conventional banks (Stanbic IBTC bank plc, & Sterling bank plc) which have commenced operations in parts of the country which included the Northeast Nigeria, one of Nigeria
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