The Significance of the Knowledge management and Relevant Factors of its Implementation in the Organizations of the Telecommunication Market in the Republic of Macedonia

Abstract

Considering the current situation of the open markets, it becomes clear why organizations need a new management paradigm of work that corresponds to the current conditions. Markets are increasingly competitive and environment is rapidly changing. The knowledge management is considered as a strategy to gain competitive advantage of the open market. This concept comprehends the most important and relevant issues related to the adaptation of the organization, its survival and its competencies.

The knowledge management implementation in an organization depends on several factors such as organizational culture, human resource management and information technology. Therefore, the objective of the thesis was to research the significance of the knowledge management and the influence of the relevant factors of its implementation.

The research was conducted on the telecommunication market in the Republic of Macedonia which is characterized as an open and dynamic market. The research was carried out in 10 companies, to a sample of 100 respondents