The Implementation of Healthy Papuan Card in the Public Health Services at RSUD Dok II Jayapura, Papua Province

Abstract

Background: The National Health Insurance is a comprehensive health insurance scheme that covers promotive, preventive, curative, and rehabilitative services for all Indonesians. The major goal of this health insurance is for participants to profit from health care and protection in fulfilling basic health needs by expanding access and quality of health services, with the understanding that a country may carry out its development successfully if all parties support it. Objectives: The study's objective was to investigate how Jayapura Public Hospital implemented the Healthy Papuan Card (KPS) guarantees. The problem being study is the extent to which patient referrals for the Healthy Papuan Card are guaranteed. Methods: This type of research is descriptive qualitative by conducting in-depth interviews and secondary data in January till February 2023. The research informants consisted of all officers responsible for managing the Healthy Papuan Card, namely the head of the Hedam Abepura Health Center, the Director of the Jayapura Public Hospital, the person in charge of managing the Healthy Papuan Card and the Partner Hospitals who work together with the Jayapura Public Hospital as the highest referral in Papua. Result: The results of the study showed that communication, the attitude of the implementers, the size and objectives of the policy were not running optimally. This was known through the results of in-depth interviews with the Jayapura Public Hospital.

The implementation of the referral for the Healthy Papuan Card in the Jayapura Hospital has not been maximized and there are many shortcomings in terms of implementation, so it is hoped that the management of the Jayapura Public Hospital will have good coordination and involve all stakeholders and then adjust it to the Governor Regulation 6 and 7 of 2014 and the Technical Guidelines on the Healthy Papuan Card for Indigenous Papuans, with the aim of the underprivileged community, get access to proper services.