Evaluation of the Implementation of Hospital Management Information System at Yowari Public Hospital, Jayapura Regency, Papua Province

Abstract

Background: As a health-care provider unit, the hospital must be able to set strategic policies for its internal structure in terms of management and human resource development. Hospitals are required to create a hospital management information system to assist the health-care process. Objectives: The goal of this study was to evaluate how far the progress of the implementation of the Management Information System at Yowari Public Hospital in Jayapura Regency in 2022. Methods: This type of research is descriptive qualitative by conducting in-depth interviews and documents review in November 2022 till January 2023. The research informants consisted of 13 informants (1 key informant, 6 main informants and 6 additional informants) chosen by purposive sampling.  Data then analyzed qualitatively. Result: The findings of this study indicate that the process of evaluating the implementation of the hospital management information system at the Yowari Public Hospital, Jayapura Regency, from the input, process, and output aspects, has not been running effectively, both in terms of human resources, application use, and the quality of health services provided to patients. According to the findings of this study, there is still a need for commitment, monitoring, and development of human resources in the implementation and operation of the application.