The Effect of Hedperf (High Education Performance) on Cognitive Outcomes Through Quality of Student Experience in Higher Education Institutions Accredited (Aipt) A in East Java

  • Christina Esti Susanti Widya Mandala Surabaya Catholic University, Dinoyo 42-44, Surabaya 60265, Indonesia
  • Hendra Tedjasuksmana Widya Mandala Surabaya Catholic University, Dinoyo 42-44, Surabaya 60265, Indonesia
Keywords: Hedperf (High Education Performance, Quality of Student Experience, Cognitive Outcomes


This study was conducted to determine the effect of service quality on the quality of student experience and its impact on cognitive outcomes at universities that have AIPT A in East Java based on the HEdPERF higher education service quality model. The research method used is quantitative research. The results of hypothesis testing prove that Hedperf (high education performance) has a significant effect on the quality of student experience, Quality of student experience has a significant effect on cognitive outcomes, and Hedperf (high education performance) has a significant effect on cognitive outcomes through the quality of student experience in higher education institutions. AIPT A in East Java..


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