Needs of Japanese Language Proficiency Perceived by Multinational Organization Employees

  • Suwatana Daengsubha Japanese Department, College of General Education and Languages, Thai-Nichi Institute of Technology Bangkok, Thailand
  • Nuntiporn Boonsieng Japanese Department, College of General Education and Languages, Thai-Nichi Institute of Technology Bangkok, Thailand
  • Pornrat Yenjai Japanese Department, College of General Education and Languages, Thai-Nichi Institute of Technology Bangkok, Thailand
  • Bundit Anuyahong English Department, College of General Education and Languages, Thai-Nichi Institute of Technology Bangkok, Thailand
  • Wipanee Pengnate English Department, College of General Education and Languages, Thai-Nichi Institute of Technology Bangkok, Thailand
Keywords: Needs of Japanese Language Proficiency, Japanese in the Workplace Context, Japanese in the Multinational Organizations

Abstract

The purposes of this study were 1) to investigate needs of Japanese language proficiency in multinational organization employees, and 2) to study additional suggestions from respondents. The research samples were 80 employees working in multinational organizations in Bangkok derived through Simple Random Sampling technique. The instruments used for collecting the data were the rating-scale and open-ended questionnaire. Frequency, percentage, mean, standard deviation and content analysis were used for data analysis. The findings were needs of Japanese language proficiency in multinational organization employees was at the highest level. The highest needs of Japanese language proficiency in multinational organization employees were Speaking and the lowest needs were Writing. The additional suggestions were as follows: 1) Employees should be trained on expressing ideas with critical and analytical discussion; 2) Employees should be trained on reading and summarizing the documents and then presenting them through a form of writing and presentation; and 3) Employees should be taught to understand Japanese community and cultural aspects.

References

. K. Asakawa, K. Ito, E. Rose, and D. Westney. “Internationalization in Japan’s service industries”. Asia Pacific Journal of Management, 30(4), 1155-1168, 2013.

. Disco Inc. Beyond English capability - Hilten Amin reports, Tokyo, Japan. Retrieved from http://disco.co.jp/en/resource/pdf/ BeyongEnglishCapability.pdf, 2012.

. T. Yoshida, K. Yashiro, and Y. Suzuki, Y. Intercultural communication skills: What Japanese business today need. International Journal of Intercultural Relations, 37(1), 72-85, 2013.

. J. Flynn, T. Valikoski, and J. Grau, Listening in the business context: Reviewing the state of research. International Journal of Listening, 22(2), 141-151, 2008.

. T. Lynch. Academic listening in the 21st century: Reviewing a decade of research. Journal of English for Academic Purposes, 10(2), 79-88, 2011.

. M. Amelina, M. “Do other languages than English matter?: International career development of highly-qualified professionals.” In Multilingualism at work: From policies to practices in public, medical and business settings. Edited by: Meyer B, Apfelbaum B. Amsterdam: John Benjamins Publishing Company, 235–252, 2010.

. Y. Blommaert, J. Collins, S. Slembrouck, S. “Spaces of multilingualism”. Language & Communication, 25, 197–216, 2005.

. J. Best. Research in education (4th ed.). New Jersey: Prentice Hall, 1981.

. R.L. Oxford, R.L. Language learning strategies. Boston, Massachusetts/Heinle & Heinle Publishers, 1990.

. B. Bloch. “Career enhancement through foreign language skills”. The International Journal of Career Management, 7(6):15–26, 1995.

Published
2021-05-25
Section
Articles