The Effect of Perceived Organizational Support, Organizational Commitment, And Work Motivation to Organizational Citizenship Behavior on Employees of PT. Seacon Terminal

  • Ria Safitri Mercu Buana University, Jakarta, Indonesia
  • Setyo Riyanto Mercu Buana University, Jakarta, Indonesia
Keywords: Perceived Organizational Support, Organizational Commitment, work motivation, Org anizational Citizenship Behavior

Abstract

The purpose of this study was to determine and analyze the influence of Perceived Organizational Support (POS), Organizational Commitment, and Motivation Work towards Organizational Citizenship Behavior (OCB) at PT. Seacon Terminal. The data sources come from primary and secondary data. Primary data is taken from distributing questionnaires, while secondary data is from literature books, journals, and company data. Data was distributed to 87 employees. The sampling technique used the Slovin method. Data analysis using multiple linear regression. The results showed that the variables POS, Organizational Commitment, and Work Motivation had a positive and significant effect on OCB. Perceived Organizational Support (POS) variable is the variable that has the highest influence on employee OCB with the dominant influence on the dimensions of supervisor support for PT Seacon Terminal employees.

References

. Alkerdawy, Mostafa, (2014). The Mediating Effect of Duty Orientation in the Relationship between Perceived Organizational Support and Organizational Citizenship Behavior in the Public Banks of Egypt. International Journal of Business and Management, vol. 09, no. 08.

. Allen & Meyer, (2013). The Measurement and Antecedents of Affective, Continuance, and Normative Commitment to Organization. Jakarta. PT. Elexmedia Komputindo.

. Apridar, & Adamy, Marbawi, (2017). The Effect of Job Satisfaction and Work Motivation on Organizational Citizenship Behavior in BNI in the Working Area of Bank Indonesia Lhokseumawe. Emerald Reach Proceedings Series, vol. 1, pp.1-5.

. Bhatti, M, H, Ju, Y, Akram, U, Bhatti, M, H, Akram, Z, & Bilal, M, (2019). Impact Of Participative Leadership on Organizational Citizenship Behavior: Mediating Role Of Trust And Moderating Role of Continuance Commitment: evidence from the Pakistan Hotel Industry. Sustainability, vol. 11, no. 4.

. Cetin, Sahin, (2015). A-Meta analysis of the relationship between Organizational Commitment and Organizational Citizenship Behavior: Test of Potential Moderator Variables. Employee Response Right Journal.

. Clandia, Meiske, (2018). The Influence Of Perceived Organizational Support, Satisfaction, And Organizational Commitment Toward Organizational Citizenship Behavior. Journal of Indonesian Economy and Business, vol. 33, No. 1, pp.23-45.

. Crhistian Wombacher, Jorg & Felfe, Jorg, (2017). Dual Commitment in the organization: Effect of the interplay of the team and organizational commitment on employee citizenship behavior, efficacy beliefs and turn over intention. Journal of Vocational Behavior.

. Demir Kamile, (2015). The Effect of Organizational Justice and Perceived Organizational Support on Organizational Citizenship Behavior. Eurasian Journal of Educational Research, pp. 131 -148.

. Eisenberger, R, Huntington, R, Hutchinson, S, & Sowa, D, (1986). Perceived Organizational Support. Journal of Applied Psychology, vol. 71, pp. 500-507.

. Ghazi, Mobina & Jalali, Seyed Mahdi, (2017). The Effect of Organizational Justice and Job Motivation on Organizational Citizenship Behavior and its Impact on Taxpayers. Revista Administracao em Dialogo, vol.19.

. Indarti, Sri, Solimun Solimun, Fernandes, Adji Achmad Rinaldo, & Hakim, Wardhani, (2017). The Effect of OCB In Relationship Between Personality, Organizational Commitment and Job Satisfaction to Performance. Journal of Management Development.

. Jain, Ajay K, (2015). Volunteerism and Organisational Culture Relationship to Organizational Commitment and Citizenship Behavior in India. vol. 22, No. 01.

. Mangkunegara, A.A.Anwar Prabu & Maslow, (2008). Manajemen Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya Organizational Commitment in Teachers. Iranian Journal of Educational Sociology, vol.1, no. 2.

. Margahana, Helisia & Haryono, Siswoyo, (2018). The Effect of Job Motivation and Job Satisfaction Toward Organizational Citizenship Behavior (OCB) and Its Impact on Job Performance Community Health Centers in the City of Bandar Lampung. Journal of Resource Development and Management, vol. 46.

. Muda, Harri, (2019). Influence of Perceived Organizational Support on Organizational Citizenship Behavior to Employees of PT. Pelabuhan Indonesia 1 (Persero). International Research Journal of Advanced Engineering and Science, vol. 4, pp. 325 – 326.

. Newstrom. John WC, (2011). Organizational Behavior: Human Behavior at Work., Fifteenth Edition. New York: Mc-Graw Hill.

. Nisar, Qasim Ali, Marwa, Anam, Ahmad, Umair & Ahmad, Sajjad, (2014). Impact of Perceived Organizational Support on Organizational Citizenship: Empirical Evidence from Pakistan. International Journal of Research (UR), vol. 01.

. Robbins.S.P & Judge.T.A, (2017). Organizational Behavior Edition 16. New Jersey: Pearson Education.

. Sharma, A, (2019). Meaningfulness of work and perceived organizational prestige as precursors of organizational citizenship behavior. Humanities & Social Sciences Review, vol. 7, no. 1, pp. 316-323.

Published
2020-09-12
Section
Articles