Success of E-SPTPD Online System Implementation with The Success Model Information System Approach

Authors

  • Putu Tia Dewi Prayatni Departement of Accounting, Udayana University, Bali, Indonesia

Keywords:

Theory of Trust, Delone & McLean, online system e-SPTPD

Abstract

The purpose of this study is to examine the effect of Trust in government, trust in technology, information quality, information quality system, service quality on perceived usefulness and user satisfaction, and to examine the effect of perceived usefulness and user satisfaction on net benefits. The sample of this study is non-star hotel taxpayers. The number of samples used as many as 100 people using a random system. Data collection was carried out using a questionnaire. Data analysis techniques using Smart PLS. the results of the study show that trust in government agencies providing e-government services has a positive effect on perceived benefits. Trust in technology has a positive effect on perceived benefits. Trust in technology has a positive effect on user satisfaction. Information quality has a positive effect on perceived benefits. Information quality has a positive effect on user satisfaction. The quality of the system has a positive effect on user satisfaction. Quality of service has a positive effect on perceived benefits. Service quality has a positive effect on user satisfaction. Perceived benefits have a positive effect on perceived net benefits. User satisfaction has a positive effect on perceived net benefits.

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Published

2020-07-04

How to Cite

Prayatni , P. T. D. . (2020). Success of E-SPTPD Online System Implementation with The Success Model Information System Approach. International Journal of Sciences: Basic and Applied Research (IJSBAR), 52(2), 161–172. Retrieved from https://gssrr.org/index.php/JournalOfBasicAndApplied/article/view/11239

Issue

Vol. 52 No. 2 (2020)

Section

Articles

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