GRONFULA, M. G.; ABBOD, M. Implementation and Development of a Global Index for Level of Service Evaluation at Airport Passenger Terminals: Hajj Terminal Saudi Arabia. International Journal of Sciences: Basic and Applied Research (IJSBAR), [S. l.], v. 21, n. 2, p. 373–395, 2015. Disponível em: https://gssrr.org/index.php/JournalOfBasicAndApplied/article/view/3712. Acesso em: 3 jul. 2024.