BEKIM MALOKU; KATERINA MIRCHESKA; PECE NIKOLOVSKI. Business Communication. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 65, n. 1, p. 362–367, 2022. Disponível em: https://gssrr.org/JournalOfBasicAndApplied/article/view/15082. Acesso em: 20 sep. 2025.