HALISU, La; SAHABUDDIN, Romansyah; MUSA, Chalid Imran; KARIM, Abdul. The Costumer Care Affects Costumer Retention Through Service Quality and Customer Satisfaction. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 59, n. 1, p. 138–145, 2021. Disponível em: https://gssrr.org/JournalOfBasicAndApplied/article/view/12781. Acesso em: 17 sep. 2025.