SILVA, Agostinho da; DIONÍSIO, Andreia; COELHO, Luís. Improving Industry 4.0 | A Service Science Perspective. International Journal of Sciences: Basic and Applied Research (IJSBAR), Jordan, v. 52, n. 2, p. 17–32, 2020. Disponível em: https://gssrr.org/JournalOfBasicAndApplied/article/view/11329. Acesso em: 12 sep. 2025.