Cross-Cultural Competence and Job Exhaustion on Life Satisfaction among Bangladeshi Employees in Malaysia

Afroza Akter, Azizan Marzuki


In the competitive environment to survive in the marketplace, every worker needs to be satisfied with their life. Workplace exhaustion is a dominant challenge faced by different organizations all over the world. Cross-culture competence refers to knowledge, skills, and influences that ease peoples smooth integration into a multi-cultural society. Cross-culture competences, thus, highlight an individuals ability to work effectively in a diversified culture that is different from ones own culture. The aim of the present study was to explore the role of exhaustion and cross cultural competences in life satisfaction of Bangladeshi workers in Malaysia. For this purpose 300 self-administrative questionnaires were distributed; 266 workers responded but 18 of them answered the questionnaire partially. SPSS software was used to analyze the data. The results demonstrated that exhaustion and cross-cultural competencies have a significant role in workers life satisfaction. The outcomes of this study will facilitate organizations to understand the main contributors to life satisfaction, and enable them to take necessary corrective actions to enhance this.


Life satisfaction; job exhaustion; cross culture competence; Bangladeshi Employees.

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